All Speakers Speaker Jordi Turmo Position: Managing director Company: FedisHoreca Always in mass consumption, on the manufacturer’s side, being Commercial Director and General Director. Companies like Pepsi, Osborne, Maxxium, Angulas Aguinaga, Grupo Agora, Bebinter… I enjoy working with the teams and learning from my counterparts in other departments. My success has always been that of my people. Sessions Tue 17 Sep 17:45 - 18:30 Customer loyalty and retention secrets