All Speakers Speaker Jose Antonio Guerrero Position: Director Banca de Empresa y Banca Corporativa Company: Cajamar - Banco de Crédito Cooperativo Graduated in Economics and Business Sciences from the Autonomous University of Madrid, I started in Banking in 1995, holding various positions of responsibility from Office Administrative, to Office Director, Zone Director and Territorial Director, in different Territories such as Madrid, Castilla y León, Aragon, Navarra, La Rioja, Castilla La Mancha or Extremadura. Linked to the Corporate business as a Company Manager for years and with experience in Team Management. Sessions Tue 17 Sep 17:45 - 18:30 Customer loyalty and retention secrets